Terms & Conditions

1. Overview

Welcome to victoriakleinsman.com! By accessing and using our website, including all materials and services provided herein, you agree to be bound by the following Terms and Conditions.

These Terms and Conditions apply to all visitors, clients, and users of our site. By using the Site or Service, you agree to these Terms and Conditions without modification and acknowledge reading them.

2. Coaching Disclaimer

Victoria Kleinsman operates as a director, coach, mentor, guide, or navigator for those seeking guidance through eating disorder and body image treatment. While Victoria provides valuable insights and guidance, she does not claim to have legally recognized qualifications or authority to be a counselor or therapist, nor is she a medical professional. Clients are encouraged to seek appropriate professional treatment for any symptoms of disease or disorder. Victoria Kleinsman does not guarantee the resolution of personal problems presented by clients, and clients assume full responsibility for the interpretation and application of advice or information provided during counseling sessions.

3. Group Coaching

By participating in our group coaching sessions, you acknowledge and consent to the recording of all calls for educational and training purposes. These recordings may be made accessible to other participants within the group coaching program and individuals who sign up for the 14-day trial. Your participation implies your understanding that these recordings may contain personal information or insights shared during the sessions. We assure you that confidentiality measures will be maintained to protect sensitive information, and recordings will only be used for the intended purposes outlined in our privacy policy. If you have any concerns regarding the recording or use of these sessions, please contact us for further clarification.

4. Privacy Policy

At Victoria Kleinsman, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or participate in our services, including group coaching sessions and the 14-day trial. We collect personal information that you voluntarily provide to us when you sign up for our services, including your name, email address, payment details, and any other information necessary for providing our services. We use your personal information to provide and improve our services, communicate with you, process payments, and customize your experience. We may share your personal information with third-party service providers who assist us in operating our website and delivering our services, but only for the purposes specified by us. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and implement reasonable security measures to protect it.

5. Payments

All payments for products or services, including those under installment or payment plans, must be made promptly and in accordance with the agreed terms. Failure to pay may result in legal action being pursued against you.

6. Cancellations, Refunds, and Returns

We offer a money-back guarantee on “The Body Love Bite” program: If you’ve completed all available content and homework but haven’t experienced positive changes in your relationship with food, you are eligible to request a refund within 30 to 35 days from the date of signing up. Refund requests must be submitted via written email to Victoria. Refund requests made outside of these specified terms and conditions will not be processed.

7. Copyright

All materials provided in our coaching programs are the property of Victoria Kleinsman. Unauthorized use of the content beyond personal use may result in legal consequences. For any usage of Victoria’s material beyond personal use, please request permission.

8. Lifetime Groups and Membership

We reserve the right to change or terminate any group or program described as “lifetime” or “lifelong” at any time. These descriptions refer to the lifetime of the program or group itself, not to the lifespan of Victoria or her business.

9. Use of the Site and Service

To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site.

10. Information Provided on the Site

Information provided on the Site and in the Service, including nutrition and body image information, is subject to change. We make no representation or warranty that the Content is accurate, complete, reliable, current, or error-free. We disclaim all liability for any inaccuracy, error, or incompleteness in the Content.

11. Account Creation

To use the Service, you may be required to provide accurate, up-to-date information about yourself. Your account must not be used for any illegal or unauthorized purpose. You agree to maintain the confidentiality of your account information and to inform us immediately of any unauthorized use of your account.

12. Lawful Purposes

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made through the Site and to use the Site and purchase services or products for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material that violates the rights of others or is objectionable.

13. Refusal of Service

Our acceptance of your order is subject to our discretion. We reserve the right to refuse service to any order, person, or entity without assigning a reason. No order is deemed accepted until payment has been processed.

14. Order Confirmation

We will confirm the placement of your order via email and provide details concerning product delivery. If there is an error in this confirmation, it is your responsibility to inform us promptly.

15. Product Description

While we strive to accurately describe our services, please note that the Site may contain errors or inaccuracies. We reserve the right to correct errors in pricing and descriptions and to refuse or cancel any order with an incorrect price listing.

16. The Material You Submit to the Site

You shall not upload, post, or otherwise make available on the Site any materials protected by copyright, trademark, or another proprietary right without the express written permission of the owner. By submitting materials to the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the materials for promotional, business development, and marketing purposes.

17. Intellectual Property Rights to Your Materials

I claim no intellectual property rights over the material you supply to Victoria Kleinsman. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service.

18. Our Intellectual Property

The Site and Service contain intellectual property owned by Victoria Kleinsman. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, or perform any of the Site or Service Content without our prior written consent.

19. Changed Terms

We may amend these Terms and Conditions at any time. Your continued use of the Site or Service after being notified of any changes constitutes acceptance of those changes.

20. Limitation of Liability

We are not liable for any direct, indirect, incidental, consequential, or other damages arising from your use of the Site or Service. Our liability is limited to the total purchase price of the service you have purchased from us or €100 if no purchase has been made.

21. Third-Party Resources

The Site and Service may contain links to third-party websites and resources. We are not responsible for the availability, accuracy, content, or policies of third-party websites or resources. Your use of any such websites or resources is at your own

22.Governing Law; Venue; Mediation

This Agreement shall be governed by the laws of The Netherlands Commercial Court. Any dispute arising out of or relating to this Agreement shall be resolved through mediation under the procedures of The CPR Institute for Conflict Prevention & Resolution or by arbitration.